Scalability and customization are key reasons to adapt Salesforce customer relationship management solution. Considering client at the core and then all company’s actions to achieve effective marketing, sales and customer service makes a comprehensive CRM solution. ADPMN helps its customers achieve a better customer experience, enabling its CRM services not only in shorter cycle but also be able to achieve enhanced customizations specific to their business segments.

Sales

Lead to Quote Cycle implementation with KPIs and Dashboards, Sales Call reporting with Outlook integration of activities.

Service

Case Automation for multilevel complex business cases, Service Console with Einstein Insights and CTI integration.

Community

Customer and Partner communities with multiple profiles and configurations, Sites with advanced UI.

Marketing

Campaign Management, Lead capture process, Marketing Automation with Pardot Integration.

SF Platforms that you can leverage for automation and integration
Get your customer journey smarter

Consulting

Business and technology consulting Strategy and roadmap GAP analysis Assessment and implementation Reporting and BI

Implementation

Green field Brown field Data migration Integration and interface development

Across Modules

Sales and service cloud Marketing and Pardot Force.com applications (pricing, quality control, logistics) Einstein analytics

Upgrade and Support

Migration assessment Package migration Support and maintenance

ADPMN SF CRM Centre of Excellence
Get ADPMN advantage
  • Increase customer satisfaction with reduced response time
  • Instantly perform deep analysis to gain insight into customer
  • Automate business processes to increase efficiency
  • 24/7 support to customer teams
  • Customer satisfaction as well as individual growth are made simple
  • Enable companies to provide accurate pricing for any product configuration