Next generation SAP CRM solutionSAP CRM is a cloud-based customer experience and e-commerce solution. SAP C/4HANA is believed to give a makeover to the CRM market by merging CRM and marketing automation applications.This package of applications enables organizations to have holistic 360* view of the entire customer life cycle journey along with allowing companies to gain insights and make decisions on the entire sales cycle. Marketing Cloud Helps build detailed customer profiles, understand customer intent in real-time and deliver relevant experiences Commerce Cloud Enables organisations to deliver personalised digital commerce experiences. Sales Cloud Manages the sales cycle from lead to sales quote and order, also supports in activities like visits, phone calls and emails Helps companies save time on incentive plan creation, transparency in incentive payout and thus increasing employee satisfaction. Service Cloud Supports the entire post sales cycle along with dealer/sub-dealer service set up, call centre functionalities and warranty management Backs technicians with mobility options and to carry out tasks like maintaining a checklist and stock replacement SAP customer relationship management solution on cloud Better. Faster. Smarter. SAP C/4 HANA stimulates positive customer experience like never before