The Executive Manager plays a pivotal role in supporting the Executive in ensuring the smooth functioning of global operations for the companie. This position involves a high level of responsibility, confidentiality, and coordination. The Executive Manager is expected to provide efficient administrative, operational, and strategic support to the Executive, enabling them to focus on key business initiatives and decision-making.
The role primarily functions as a Task Manager, requiring excellent multitasking, organizational, and follow up skills. Flexibility in work hours is essential to meet the demands of this dynamic position.
Demonstrated ability to drive business outcomes, possesses strong leadership capabilities to lead and direct project teams, including proven ability to build successful and effective project teams, leading team decision-making processes, and fostering an environment of healthy team discussion and collaboration.
Ability to learn about the business they are working for, build strong business relationships and the ability to add value by pairing up technology and business processes through the PMO’s methodologies (e.g., hybrid waterfall-agile, iterative)
Ability to contribute consistently and positively in a dynamic, high-paced, and sometimes unpredictable work environment.
Excellent time management and organizational skills with an appropriate sense of urgency and initiative-taking approach.
Experience creating metrics/KPIs to show the health of the overall program/project.
Prefer experience presenting to senior executives. Ability to hold project participants accountable for meeting commitments and goals, and influence and lead in a matrix environment.
Prefer proven experience working within a technology environment with high integrations between SaaS/COTS products, on-premises software, and in-house developed systems.
Task Management- Communication & Liaison:
Act as the primary point of contact for the Executive’s direct reports, tracking their assigned tasks and ensuring they are completed within specified timelines.
Organize, prioritize, and execute tasks related to global operations, coordinating with various departments and teams as necessary.
Implement efficient task management systems to monitor progress and facilitate follow-ups.
Work with Executive’s direct reports for their KRA, KPI and target achievement reports.
Draft and edit correspondence, reports, and presentations on behalf of the Executive.
Screen and direct phone calls and emails, providing necessary follow-up and prioritizing tasks.
Manage Executive’s calendar, appointments, and meetings, ensuring efficient use of time.
Prepare agendas, documents, and presentations for meetings, conferences, and events.
Coordinate travel arrangements and itineraries for the Executive and other executives as necessary.
Handle sensitive and confidential information with discretion.
Assist the Executive in developing and executing strategic initiatives and projects.
Conduct research and analysis to support decision-making processes.
Prepare reports and summaries for the Executive to aid in strategic discussions.
Manage special projects as assigned by the Executive, ensuring timely completion and high-quality outcomes.
Coordinate cross-functional teams, facilitate communication, and monitor project progress.
Global Operations Coordination:
Collaborate with international teams to ensure seamless coordination and communication between different regions and time zones.
Monitor operational activities across global locations, identifying opportunities for standardization and process improvement.
Reporting and Analysis:
Prepare regular reports for the Executive, summarizing the status of ongoing tasks, projects, and operational activities.
Liaise with the Executive’s direct reports, fostering a collaborative environment and ensuring alignment with organizational goals.
Facilitate effective communication and cooperation between teams, departments, and subsidiaries within the group of companies.
Flexibility and Multitasking:
Demonstrate flexibility in work hours to accommodate global time differences and urgent tasks that may arise outside regular working hours.
Handle multiple tasks simultaneously, ensuring that each task is given appropriate attention and priority.
Event and Relationship Management:
Plan and organize corporate events, meetings, and conferences involving the Executive.
Build and maintain relationships with key stakeholders, partners, and clients on behalf of the Executive.
Bachelor’s degree in Computers,or Experiance business administration, Management, or related field .
Proven experience (10+years) in executive support roles, specifically in managing tasks, projects, and global operations.
Strong multitasking skills with exceptional attention to detail.
Excellent organizational, communication, and follow-up abilities.
Financial acumen and ability to analyze budgets and expenses.
Proficiency in project management tools and software applications.
Ability to work independently, prioritize tasks, and meet deadlines.
Flexibility to adapt to changing priorities and work schedules.
High level of professionalism, integrity, and confidentiality.