Next generation SAP CRM solution

SAP CRM is a cloud-based customer experience and e-commerce solution. SAP C/4HANA is believed to give a makeover to the CRM market by merging CRM and marketing automation applications.

This package of applications enables organizations to have holistic 360* view of the entire customer life cycle journey along with allowing companies to gain insights and make decisions on the entire sales cycle.

Marketing Cloud
  • Helps build detailed customer profiles, understand customer intent in real-time and deliver relevant experiences
Commerce Cloud
  • Enables organisations to deliver personalised digital commerce experiences.
Sales Cloud
  • Manages the sales cycle from lead to sales quote and order, also supports in activities like visits, phone calls and emails
  • Helps companies save time on incentive plan creation, transparency in incentive payout and thus increasing employee satisfaction.
Service Cloud
  • Supports the entire post sales cycle along with dealer/sub-dealer service set up, call centre functionalities and warranty management
  • Backs technicians with mobility options and to carry out tasks like maintaining a checklist and stock replacement
SAP customer relationship management solution on cloud
Better. Faster. Smarter.
SAP C/4 HANA stimulates positive customer experience like never before